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Powder release cover not opening during cycle 918td f&p dishwasher?

Our f&p 918 td dishwasher has taken to not releasing the powder during its cycle Can anyone advise what i can do to prompt release of the powder.
My partner tells me the cover should flick open during the cycle

Bruce
August 2017
Fisher & PaykelFisher & Paykel 918TDKitchen Appliances, DishwashersDishwasher Fisher & Paykel Repair
First check if the water is heating. Put it on fast wash cycle & water should heat on first wash. On normal wash the first wash is cold then after drain & refill for 2nd wash it heats. The soap flap does not open until water reaches 30 deg C. If water is heating then there is either a fault with the opening mechanism on the dispenser or a fault with the control board.

Lincoln Appliance NZ
August 2017

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Fisher & Paykel 918TD Dishwasher Powder Dispenser