Miele 230c novotronic?

The condenser is an aluminium long box could be bottom left or right depending on model, its behind a plastic door that drops down,open door then release plastic locking tabs and pull out the box, clean it out (you can run a hosepipe through it )Have you found this ? or are you calling it a filter? The element is in 2 parts so that you can energise all of it on full heat or only half of it on low heat setting.

Kenjo
April 2014

The machine is a condenser type, I've taken the filters out to clean, where is the condenser situated? I have removed the thermostat and stuck this in the freezer to try and reset, is it possible then that only half of the greater element is working, I thought if it's faulty none of it would work?

Michelle
April 2014

Usually if you have a component fault on Mieles a fault code is displayed if you do not have this then it could just be a functional problem. I presume you have cleaned out the condenser if it is a condenser model or the vent outlet if it is vented. Also the half moon shaped fine filters in the doorway can become blocked with a white powder like deposit which will inhibit the airflow. Your engineer should have been able to do a power consumption test( needs no dismantling to do this) which would tell you if the heater was working to full power.

Kenjo
April 2014