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how can i fix my thomson freeview box?

the programme guide is not displaying so unable to record

mr b. casey
November 2013
You are the 21st person to ask that question on howtomendit this month.

Top Up TV used to broadcast a 14 day programme guide, but permanently ceased broadcasting on 1st November 2013.

You need to change to the freeview 8 day guide.
Menu >> Set-up >> Change your box settings >> TV Guide Type
Use the < > keys to switch to the 8 day freeview guide.

Immediately after changing the setting to the 8 day epg a Top Up TV recorder owner should be patient. It can take a few hours before all the epg is populated without any gaps.

If you still have a card installed then one suggestion elsewhere is to also remove the card.

Good luck.

Neil S
November 2013

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