We have same problem but if you wait for lock indicator to go out then turn the programme selector to '0' (at the top) and wait a minute or so you may be able to open the door - ours does.
whynotsusan
November 2013
I had this problem with the same model last night. I tried spinning and draining the machine to no avail. Putting it on a "rapid 29'" wash seemed to do the trick for me. The red lock LED was still lit at the end of the wash but it let me open the door.
Chris
June 2013
could be a motor issue or a door lock issue
Tim
April 2013
I can answer this question...
E07 error on Hoover optima OPH 714 D. Door will not open no matter what I d?
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