My shedder won't cut paper but will go in reverse?

If you used your shredder a lot, you might want to check the auto paper sensor. There are two of them, a black and a clear one, on opposite sides of the paper slot. You will want to wipe clean the black sensor, as it may be covered in a fine film of paper dust, that the machine is sensing as a piece of paper. This may require taking apart the machine to get to the sensor, as where it is located in the paper slot it's hard to get a real clean. Just vacuuming it won't do, you have to wipe it clean.

Vanessa
September 2014