Recent: Fix food processor motor?

Mend Notebooks/Laptop PCs

Mend Computers, Notebooks/Laptop PCs
Find out how to mend it for free.

Ask Question
Mend Computers, Notebooks/Laptop PCs
Find out how to mend notebooks/laptop pcs

Mend > Notebooks/Laptop PCs

Mend Computers, Notebooks/Laptop PCs

Need sound advice/instruction on restoring startup files, virus!!?

My HP g60, 233NR laptop, is infected, get error msgs, for system reboot,no reboot disk detected,
i have numerous start up files, apps and system image folders missing. HELP!!!!!!!!!!!! unable to reboot, restore, Blue Screen has come up twice due to my troubleshooting.

Willie Guerena
December 2012
Normaly, a virus try not to prevent you from using the computer, as it prevent the virus from doing it's work. Conversely, some ransom-wares will prevent you from using the computer, with the author hoping that you'll pay him to regain access to your files. DON'T pay! The author is NOT trustworthy, and you will loose your money, probably for nothing.

You may have a faulty or almost dead main drive.
I've seen similar problems caused by faulty RAM.

In both cases, try to boot from a linux live CD.
If the boot process works, copy all accessible files to some external drive.
It you can't boot, those CD normaly have some memory test. Run it. If the memory is faulty, you'll see some errors messages or report. Replace any identified faulty memory stick, even if it only show a single faulty address. If you have more than a single memory stick, your computer will work normaly, probably a little slower, with the faulty stick removed.
If you need to replace your RAM, take the occasion to upgrade it as much as possible.
If the memory test CAN'T work, it probably mean that you have some serious hardware failure, maybe in the BIOS itself. You need to replace the computer. The drive is probably still OK and the files intact. Install the drive as a secondary drive in another computer.

Maybe someone was over-zealous about cleaning the drive to recover space and suppressed some vital files. In this case, you need to repair or re-install the operating system. Your symptoms suggest that any restore points are effectively lost. COPY all user files to an external drive. Also, copy any file that you are not sure about.
You don't need to copy the following folders:
PerfLogs, Windows, Programms (or programs or program files) and any folder that looks like it related to your anti-virus.
In the users profiles, you don't need the "Default" folder. (it's only a template used when creating new accounts)

If you have Windows Vista, 7 or 8, you can use the "Update" option from the install DVD. It's designed to preserve all user data and installed programms. It's still prudent to backup your data.

If you have Windows XP, you need to reinstall from scratch. You absolutely need to backup your data.

Electro
December 2012
Mend Computers, Notebooks/Laptop PCs
Find out how to mend notebooks/laptop pcs

How to mend ...

Find out how to mend just about anything howtomendit.com for free repair help, information and advice.
Mend Computers, Notebooks/Laptop PCs
Find out how to mend notebooks/laptop pcs