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Dyson washing machine can't close outer door!?

the outer door won't close its as if theres something in the hole stopping it!
Have tried turning the screw under the draw but that does nothing!

any help please :)

Cjp1802
December 2012
DysonHousehold Appliances, Washing MachinesDyson Machine Door

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Dyson Washing Machine Door Wont Close - Help!