franke rotaflow spout?

Hi,
I have a Franke Rotaflow Mixer tap circa 2000 and I cannot for the life of me get the spout to come out of the base despite following your instructions. The spout comes out up to a point and then is stopped.

There are no visible grub screws and I've rotated the spout degree by degree and pulled upwards and wiggled at every point for the full 360°. It seems to be retained by something but I can't work out what.

Did Franke ever make this tap such that you couldn't remove the spout?
Do you have any other tips. I don't want to have to replace the tap or get a plumber in if I can avoid it.

Mike C
October 2016

it should be screw behind spout or should come out to turn 90 degree in line with sink left to right, try both way and pull upwards

k
July 2012