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Mend Accenta Alarm System Home Reset Code

accenta alarm?

my tenant reports that using any upstairs socket sets her alarm off! she has not used the alarm to date as she has no code for it. i asked her to press reset button-this brought up "tamper" notice/light but would not allow her to get a reset code. she has never had a code to use the alarm. any ideas how i can solve what appears to be 2 problems please? who can i phone for customer service? -so far i've been unable to find anybody.

DEREK
June 2012
AccentaSecurity Systems, Home Alarm SystemsAlarm System Home Reset Code
Forgive me if I seem a little low tech here alarm,

Is that the jarva powered virtual keypad?

e manno
June 2012
I dont know why some knock Honeywell`s attitude. You fit their kit get trained.
I consider myself an expert on them and on the occasional time when I call I sometimes just get referred to the manual.
But I get a little more attention as I helped/made them rewrite the G3/Dimension one :D

Alarm
June 2012
ditto !

gts
June 2012
Honeywell won't give Derek the time of day mate.

Derek go with alarm's advice, don't wast a phone call or indeed your time with honetwell...... phafffff.

e manno
June 2012
here is the phone number for honeywell 0844 800 0235

i think lol

Curtis m
June 2012
~Google.
Electrician, the when he has passed the electrics.
Google
Nacoss/NSI
Or
SSAIB
Then use the local company finder.
And get this fixed there sounds more to it and you`re a Landlord and responsible.

Alarm
June 2012

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Accenta Alarm Issues - Reset & Tamper Error