Mend > Home Alarm Systems

Mend Texecom Excel Security Sensors System

Veritas Excel Alarm?

I have a Texecom Excel Alarm in a flat. It is a basic set up with 4 room sensors and 1 exit door contact and was installed professionally 6 years ago. It has the LCD Key Pad by the exit door and the Control panel is by the electrical distribution box.

I have just noticed that when I set the Alarm and close the final exit door the Control Panel continues to emit the exit tone and does not stop until I re-enter the flat and enter the Access Code.

There are no error messages on the LCD panel.

I assume the Alarm circuit is not setting if the exit tone continues to sound?

Are there any tests or checks I can carry out to identify what might be causing the problem? I have the Master User Guide but it doesn't seem to include any information about fault finding.

Many thanks to anyone who suggests a solution.

Andy
May 2011

Texecom Texecom Excel Security Systems, Home Alarm Systems Security Sensors System

It sounds as though the Final Exit contact has 'stuck'.

Give the part on the door frame a gentle tap with a screwdriver handle, don't over do it.

Try setting the alarm again, if sets correctly, you need to replace the contact.

If it still does not work, I still suggest replacement.

The screwdriver trick is just to give you a little confidence that you HAVE found the problem before any replacement.

Hope this helps.

Let us know.

acorn

acorn
May 2011