Beko DRCS68 - intermittently working start/ pause button?

how do you get the control panel off a Beko DRCS68

the reason i need to is the start/ pause button has started working intermittently, well more off than on as i need to try 20-30 times before it starts- if is does!. This is a recent problem, up to now it's worked fine.

My thoughts were loose wire / multi-plug; top is off but i cant get the control panel off.... is driving me nuts.

Unless some more learned person has another reason for the fault.