Was the little door an actual door or did you have to cut the panel?
Iain
September 2010
ours did the same, used your method and it appears to be fixed, thank you
peasant farmer
August 2010
Found a little door at back on left hand side. Managed to open the door and saw the belt had slipped off!!. Slipped it back on again and now the mower is back to normal.
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Try fixfault.com to fix lawn mowers.