Hotpoint Aqualtis filter cap stuck?

the filter cap on my aqualtis has sheared in half by a coin getting stuck where do i get a new one ?

mic
January 2014

I used pliers because its just a bit stiff

Ryan
March 2011

Thanks for this advice.I just saved myself a call out fee and found £4.75 in coins at the same time!!

Mark
January 2011

This is because there is some debris (probably a coin) wedged in the inlet to the filter. It takes 5 minutes max to fix. Remove the pipe / hose from the rear of the machine and lie it on its back. You will then see a black flexible hose going into the filter, with a spring clip holding it on. Remove this and use your finger or long nose pliers to dislodge the debris and the cap will then turn. You can then clean as normal.

Note that even if you get an engineer out under warranty you'll still be charged if they have to do this to free the filter cap, as it is not technically a mechanical fault or parts fault

BRTurner
October 2010

Same problem. Same washing machine. Is there anything we're missing?!

Shermy
May 2010