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have a bose soundock - its charging but no sound?

Any suggestions of what the problem might be and how I get it fixed?

Jen
January 2010
Thanks - I tried that and it worked the 1st time but then wouldnt play next time turned on. Re did all the cables again several time but hasnt played since - still charges though.....

Jen
January 2010
Mine does it if I have turned it off with the remote and removed the ipod. When I put it back the ipod back on, it charges it but wont play anything not even using the remote.
Turn off at the mains, disconnect and re-connect all cables. It should play first time.

Michelle
January 2010

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