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Mend CR02 Fault Help Code Displaying

CR02 fault codes 15 then 11 anyone help?

CR02 fault code 15 now displaying code 11 machine stops working during cycle. also does anyone know how long manufacturers warranty is on this model?

Kim
January 2010
If this is a Dyson CR02 it is at least 5 years old as Dyson ceased all production of washing machines in that year.
Originally it was, I believe, guaranteed for two years.
UNPLUG THE APPLIANCE BEFORE TRYING TO LOOK INSIDE THE MACHINE.
F15 is usually a blockage in the pump hose, a failed pump or even a blocked outside drain.
F11 is more sinister. It usually indicates that the fuse on the circuit board has blown. So re-set the Fault code replace the fuse and job done. But only if you're very lucky.
Occasionally fuses do fail for no reason but normally they are an indication of a real problem with the machine and this can range from a gearbox starting to fail or one of the motors. Dyson charge around a £100 to sort it out, but it has to be said that they are very good.
The answer is to re-set the fault code once and if the fault re-appears you need an engineer.

Old Jeffers
January 2010

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Mend Household Appliances, Washing Machines
Mend repair fix CR02 washing machines