trace heater cables back to source, usually a timer or an electronic module. check continuity of wires, if ok and heater is new, faulty module/timer. when checking anything TURN THE POWER OFF ! do not be tempted to work on a live machine
andy
May 2014
Automatic Answer
While you wait for answers, we may have found some information which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix washing machines.