the arm with the ball on the end of it , has a little screw, were the water comes in , when you turn the screw clockwise , that stops water comming , in , when you turn it anticlock wise , it lets (more)water in "thats were the problem is" you need to take off , the lid , try push down the flush button and hold it down" now turn the outer silver ring anticlock"as you hold the button down , now you can take the lid off . it should be flushing at this time as you have hit the button , look for the screw , under the arm, turn it 3 or 4 turns clockwise , so that the water knocks off , just before it hits the overflow , back into the bowl, when your happywith it put the lid back on , and screw the outer ring back down on the lid,
mick
June 2009