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web cam?

webcam freezes,
the problem is, after reinstaling sometime it works but then in yahoo messenger my cam freezes and also my msn messenger does not sign in.

could be that a spam? virus? torjan?
i have kaspersky internet security but could be some of obove points my problem?
how can i solve it.
please let me know what to do?

marc
May 2009
I would check whether Kaspersky could be blocking the applications you are using (Messenger and Web Cam.) This Kaspersky product has a Firewall built in and it could be blocking the ports needed by these applications. Try temporarily turning off Kaspersky and see if the problem is sorted. If this test works, you need to look at how to configure Kaspersky so that your applications work while it is on and protecting your system.

Jane
December 2009

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