thompson rubbish customer relations?

Hi My box died a death on the 4th May....... I brought a new one, but since installing it have not recieved any downloads of TUTV or Picture Box Keep being told proccedures to do but nothing......... aghhh

Susan Moon
June 2009

this is the number I rang: 08444 159 159

http://www.topuptv.com/help+centre/setup+and+troubleshooting/#Fail+boot+up

maria
May 2009

Have you the telephone number for thompson

Simon
May 2009

UPDATE:Have managed to get through to Thomson as someone mentioned that even though the box is out of warrenty we still have consumer rights!!!!!!!!
Anyway Thomson are now offering to replace those boxes over a year old for FREE ...but at a cost of £20 for p&p & handling, I personnally have refused to pay as why should the money come from me if the fault lies with them or the broadcasting for uploading a corrupt file...I have given them a week to get back to me to see who was at fault & what other offer they can come up with before I go to Trading Standards!
Just keep viewing their website for updates

maria
May 2009