Thompson DTI6300 resetting itself?

https://www.topuptv.com/help+centre/setup+and+troubleshooting/Fail+boot+up#Box+Setup

dan
May 2009

what worked for me was exactly the same procedure but instead of pressing the up, down, left and right arrows 1nce i repeated it 3 times and after 60 sec it was back up and running.

f_bernardo
May 2009

copy and paste the link below. it'l tell you the procedure on how to resetyour software.

http://www.topuptv.com/help+centre/setup+and+troubleshooting/#Fail+boot+up

f_bernardo
May 2009

Hi All,

My box has reverted to firmware 2.99 which is the version with favourites working, which seemed to be missing in the last update.

Perhaps this was the result of a May Day virus!


Tim

Tim
May 2009

Thanks for the great answer, I had the same symptoms on my box which is just 2weeks outside of the guarantee period. I was getting ready to purchase a new one untill I tried your solution, Many thanks, saved me £100.

TSK
May 2009

thank you for the help it worked for me

sean
May 2009

Its a problem with a software update thats gone wrong. The following fix worked for me -

"If the power light on the box will not change from solid Amber to solid Red then it is possible that a problem has occurred with the current in use software. Before attempting a fix, power the box off and on at the power socket and then wait at least 10 minutes for the solid RED lamp to appear.

If it still remains solid Amber and the box will not come out of standby to ON (Green light) then this can be corrected using the software revert procedure which is done using the box front panel buttons as follows:

1. Remove power to the unit by removing the power cable from the back of the box.

2. Wait 20 seconds and then restore the power cable while holding in the standby button on the front panel of the box.

3. Release the standby button immediately when you see a lamp flash on the box's front display, and then immediately press the following front panel arrow buttons in this sequence:

- Menu
- OK

Note: you have to do this quickly and in sequence

4.The Orange light will flash and the STB will then reboot and should return with the previous version of software.

5. The box will now be running with the previous software version but it will automatically update with the latest version within approx 2 hours and you will be notified by message which will appear in the Message area within the Main Menu.

If you're still having problems please call 08444 159 159 and a member of the Technical Team will be happy to help."

David
May 2009