(I don't know anything about the sprinter).
However it sounds as though your thermostat is stuck open. Find out where it is and which way the coolant flows. Let the engine run and compare the temps of the hoses either side of the thermostat.
Identical temps suggest the 'stat is no good. Hot one side / cold other suggests it is working.
Turn off the heater to allow the engine to warm quicker for your test.
Steve
April 2009