Hotpoint Ultioma WDM73 ripping/snagging clothes?

its the machine itself thats doing it, ripping clothes to shreds and Hotpoint have said its not their problem but an electrical fault due to bad design. What a bl**dy joke. Hotpoint can s*d off.!!

Irrate consumer
November 2008

Check the space between the stainless steel drum and the outer drum. Sounds like a bra wire intermittently poking thru the drum holes. disconnect the sump hose (the big one which connects to the filter or pump) from bottom of drum and try to wiggle the item out. If that doesnt work you'll have to disconnect and remove the heater which should give another vantage point. Use a torch and a long thin stick to move the item to the sump outlet.

Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html

dannyboy
November 2008