usb device malfunction bubble ?

I am having trouble with a bubble on my HP desktop that keeps showing up. The bubble states usb device malfunction windows (XP) does not recognize it. I am trying to use Phillips SA60 mp3 player. I received an error message from windows that stated it is an intel graphics problem. I attempted to download driver from driver detective, but they wanted $9.95 with renewable fees. I am not even sure this would work.