Nancy,
I suggest you discard the iron. I had this exact model and this year I noticed a "hot electrical" smell and internal sparking when I turned the iron on/off. I took it apart and it appears water had leaked down into the electrical connections, which were rusted. There were also frayed wires. I'm sending this piece of junk back to B&D with a note to the effect of "thanks for almost burning down my house."
Best of luck,
Jason
Jason
January 2010