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Canon pixma ip5000 paper jam but no paper?

My Canon Pixma ip5000 will not take paper into feeder (well it goes in 2 inches then stops). The error message displayed says paper jam, but there doesnt seem to be any paper stuck anywhere. Is it rubbish quality paper I am using, or do I need tech help?

J Taylor
May 2008

Canon Computers, Printers Jam Error Message

well mine dose the same thing just have to keep turning it on and off eventually it works for me.

jamie
July 2008

Help! I have exactly the same problem. the Print Status Monitor reports a paper jam but there is no paper in the printer in any of the transport paths.

MrOleynik`
June 2008

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Canon pixma ip5000 paper jam but no paper?

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