Fer Industrie
PO Box 3774
Sutton Coldfield
West Midlands
United Kingdom
B76 8DH
08707 282885
Its basically a ferroli Modena with a different badge on it.
Look up the ferroli website and get their manuals for Modena 80 102 and 103.See which one it most resembles. I think they relate to different fer models:- Hawk, Falcon and Falcon II.
If it wont work then check the pressure is up to 1 - 1.5 bar
After that the most common faults that I find on them are a dodgy thermistor and a timeclock that doesn't do as its told.
Slugbabydotcom
May 2008