Replaced Clutch and Drive tube, but still won't spin. Why??
Kenmore Direct Drive Washer - 4-5 years old
Model # 11023812100
Original Problem: Washer won't spin. Started getting week and progressively got worse and now won't spin at all.
Okay, I spent much time reading throughout the internet and decided that my problem must be either the clutch or drive tube (basket drive). So I decided to replace both. Was able to rule out every other option. The motor runs and the clutch just spins away without spining the drive tube. I replaced the clutch and drive tube - but still the clutch just spins away without spining the drive tube. Anybody else know what it can be?