hp pavillion entertainment pc dv6653cl?

I have an internal error from symantec each time i start up. my touch pad doesn't work properly and now, to top it off, I came into my hotel room last night and noticed that my screen looks/is shattered...cracks everywhere. can i have this repaired? i just purchased thisn from costco in january this year. it was a display model. i can not locate my receipt! help me, please!