The screw type holding the plastic piece on to the back of the iron are called "snake eyes" fasteners. They are part of a large group of tamper resistant fasteners. You can buy snake eyes bits on amazon.com, or a buy whole set of security bits for about $25.
On the iron I removed the two snake eyes screws holding the plastic piece on the back of the iron. I removed the two phillips screws holding the rear of the iron to the bottom plate. I removed the two phillips screws holding the back of the handle to the main body fo the iron. I removed the one phillips screw holding the dial in place near the center of the iron.
But now I am stuck. there is some kind of fastener holding the front of the iron together. Must be a trick, or a hidden fastener up there somewhere?
Help - you appliance repair guys out there!
David
June 2012