my iron is doing the same continuous steam what a load of rubish
sheila
January 2011
There is a solenoid valve on the side of the hot water chamber that sticks open when it gets clogged up. We live in a soft water area however this doesn't stop it from sticking. I have managed to 'repair' it a couple of times by opening it up and tapping the side of the valve whilst operating the switch. The only *real* answer is to replace the solenoid valve. *****I don't recommend you do what I did if you don't know what you are doing.....there's lots of electricity and hot stuff inside the case!*********
Lacy
August 2010
Oh dear! My Stirella Simac spits HOT water out through the steam button and trips the electrics in the house. I was hoping to get it repaired but after reading all of your comments, it's not looking too hopeful!!
Val
June 2010
I have had a Stirella iron for 4 years from John Lewis, the stram button is not on all of the time. Phone John Lewis, they are not interested. I personally think John Lewis are going down hill!
Louise Moore
March 2010
Oh i have found a list of service agents see below
i have had this make of iorn for many years the last one lasted about 10 years! this new version is hopeless i have returned one to JL and after a battle they replaced it now 18months later i am about to throw mine in the bin. They call this progress!!
dont bother buying one unless you have money to steam away
jayne baker
November 2009
Hi My iron too has continuous steam I have always put up with it from date of purchase as this is the 2nd one and John Lewis gave me so much grief changing the first one. I now have a problem the steam button will not go on. Does anyone know where I can have this repaired. The iron is 2years old only and cared for.
Angela Brown
August 2009
Because it ceased to steam, I had to return my first Stirella Steam Iron to John Lewis, who reluctantly replaced it with a new Iron. Today (six months out of warranty) I have just scalded my hand on continuous hot steam! All comments have been enlightening. I am about to contact John Lewis, and like all the contributors here do not intend to buy another Stirella.
Isabelle
August 2009
machine is rubbish. When it works it is brilliant, but it broke down. John Lewis did repair it as a gesture of goodwill, but now it has broken down once again. The machine cost £180 and I expect to have to throw it away after two years.
suefishb
July 2009
Our iron is doing the same thing. Unfortunately it's out of warranty so John Lewis don't care. The manufacturers will fix it for £70, but it's cheaper to buy another iron.
My recommendation is do not buy a Stirella steam iron!
Geoff
April 2009
I had exactly the same problem on my stirella, luckily it was still under warranty. I sent it back for repair via John Lewis. Seemingly it was one of the internal valves that had got stuck open. Sorry cannot help any more than that
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix steam irons.