Hi there, the reset button on my boiler is underneath at the front. There is a hole about the size of a 10p, if you insert your finger and push on the plastic pin, it should reset the boiler. However, allow it a few minutes to respond and fire up.
Good luck
Kev
PS Mine is still not working. Going to have to call in the big boys soon I think........ :o(
Kev Misselbrook
May 2008