If you have sp2 pre-installed, you may not have the sp1.cab file. In this case, the drivers can be downloaded from this ZIP file.
http://www.videredesign.com/drivers.zip
also please leave more info .. what windows are you using ?>
XP ? is your sound a card or on the motherboard?
take care and hope this helps .. also try google
jamesnnikki3@yahoo
May 2005