I wish I had a positive answer for you.
My Peugeot Boxer developed a fault with similar symptoms recently.
I have just spent this weekend stripping down the dash and control units to make a repair.
It took me most of yesterday morning to convince myself that it was the control switch on the dash which was faulted. Then I worked all yesterday afternoon and part of the evening stripping it out of the dash. What a mini-nightmare.
This morning I opened up the sealed unit and set about refurbishing the switch. The copper contact had broken away and there was a lot of carbon charring on the plastic actuator and switch tracks.
I spent most of the morning cleaning and rebuilding the switch using bits of copper wire, copper staples, araldite and gaffer tape. Thank heavens for dremil-like mini tools and a decent soldering iron.
I now have a working heater again. Much appreciated after the cold journeys in freezing conditions over the last week.
Why bother?
I could not face the £275.00 average estimate for repair I have received been quoted by a few dealers in the area. Two weeks ago I had to pay for another major repair. Another big bill so close to Christmas is not an option for me.
I will probably invest in a new switch and fit it myself. My "repair" may not last forever, and at least I now know what is involved.
But I will wait for warmer weather before tackling it next time.
Given the time I have spent along with the bruised knuckles and frozen toes and fingers, £275.00 was starting to look like a reasonable price at around 4pm this afternoon.
I wish I could help you with the Expert fault but I suspect that the controls and access are totally different to my Boxer.
Next time I'll take photographs as I work through the switch replacement. They may be useful to someone with a similar fault.
Before I started I spent a lot of time, like you appear to be doing, surfing the web looking for information and help but there was not a lot of useful information that I could find.
With the benefit of hindsight, and without the other recent repair still fresh in my mind, I would probably have opted to put the Boxer in at a dealer.
Good luck
Tom
December 2007