hi,
i am using transcend usb thumb drive. if i copy any files and reconnect the usb drive, i could not able to see the copied files. the only files are offer letter folder and newfolder.exe. when i format using fat32 format, same problem occurs. if i format using fat format then i could able to solve problem. what wrong with fat32 format?
Then, after installing, run both programs, still in safe mode. This should clear your PC out...
then re-boot. If you're still having trouble you will have to copy all your files to somewhere (CD, DVD, USB or other disk). Re-install windows, install the Anti-Virus & Anti-Spyware products as above (no need for safe mode after a re-install), then you MUST SCAN ALL YOUR DOCUMENTS WITH THE AVG software BEFORE you copy them back to your PC as there may be some infection on those files.
After 1 month AVG, like all the other software out there, will start whinging that you pay some cash (about 20 pounds for a year)... I recommend it as you wouldn't have had all this hassle in the first place..!
Good luck
Cheers
knobby
November 2007
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