You should check motorised valves first.These give the same problem on my 10/16.
If the heating valve has stuck you would still get hot water!
Try putting the the valve in manual ie push the lever over and lock it.If this works you know it is the valve.
Touch them to see if one is colder.
You can replace the inner only-about £30 at spares stockist or B and Q.
Roger
March 2005