HOW CAN I FIX MY LG RH7500 DVD/HDD RECORDER?

I have exactly the same problem, my unit is 20 months old.

If anyone has any success in getting this sorted out please post it here.

NiMuSi
June 2008

My RH7500 has exactley the same problem Lg sent two `Repaired` replacement units & they both ended up with the same problem.
It must be a design fault ,to many with the same problem to be an isolated fault. Can you send more details because I am collecting evidence of others LG users with the same problem. I am going to try to get a replacement under consumer law (up to 6 years) even after the guarantee has run out, it should be fit for the purpose and £230 worth of DVD recorder (3 different ones) should last a lot longer than 18 months . I will be more than happy to share any information with you if you want to use the same legislation to get yours sorted.I have bookmarked this & I will check back.

liam
February 2008

My RH7500 has exactley the same problem Lg sent two `Repaired` replacement units & they both ended up with the same problem.
It must be a design fault ,to many with the same problem to be an isolated fault. Can you send more details because I am collecting evidence of others LG users with the same problem. I am going to try to get a replacement under consumer law (up to 6 years) even after the guarantee has run out, it should be fit for the purpose and £230 worth of DVD recorder (3 different ones) should last a lot longer than 18 months . I will be more than happy to share any information with you if you want to use the same legislation to get yours sorted.I have bookmarked this & I will check back.

liam
February 2008

my RH 7500 is the same been fixed twice by LG same prob just keeps coming back buy something else

liam
February 2008

NO ANSWER JUST THE SAME PROBLEM DID YOU GET IT SORTED???

ALISTAIR
July 2007

Sounds like a problem with the DVD playback laser. An engineer should be able to fix it quite easily.

t
April 2007