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Myson Touch?

Myson Touch thermostatic controller.
My mums new build has the Touch 2 upstairs which controls upstairs rads & hotwater. All good.
Downstairs she has underfloor heating and ‘Touch’ thermostat. She’s adjusted the room temp ^ to 20°, presses ‘done’. The flame icon is on the screen but there’s no raise in the temperature, it’s not working.
Any ideas anyone please? Her room temp is around 14.5° at the moment!

Ali
January 2023
"new build" - get on to the builder and have it fixed under warranty

Ejdhd
January 2023
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