Just saved myself £99 for a Bosch call out. Arranged, now cancelled. Many thanks for the solution. Took 2 minutes. You have to shove the hinge pretty hard (more than you would think), don't be frightened of it. Best if wife gives you a hand. Why can't Bosch give this advice over the phone, rather than default to an engineer call out ? I suppose the answer is pretty obvious. It's called profit.
Michael G
May 2020