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What is wrong with my Exbury 15 fire?

My Exbury 15 fire is turning on ok, the switch is fine and the flames are coming on,but I have no hot air blowing out at all. I have been told this model is discontinued, is very expensive to fix and as it is 4 years old,may not be worth the money.
Can anyone tell me what is the matter with it?

Nicola,Belfast.
March 2018
The heater element may have failed.
A switch may have failed
If the heater is controlled electronically, a PCB may have failed.

Someone competent should be able to check it out fairly quickly.

A spare element is about 70 quid.

https://m.uk-spares.com/products/heating/domestic/electric-fires/fire/optiflame/exbury

Gdgeheu
March 2018

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