Hiya,

I am not sure what model of mixer you have but if you have a 5qt bowl lift or a 4.5qt tilt head then it may be that your motor brushes have worn down or have been inserted incorrectly.

Below I have added a link to purchase new motor brushes:

https://secure.kaparts.co.uk/sku/6778011

I have also added a link below for our help video on "Replacing and removing the motor brushes"

https://www.youtube.com/watch?v=5YuS3atXR0M

I hope this helps :-)

KaParts
February 2020