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taking off a chubb8012 window lock?

I have a key to open the lock but when turning it it only moves a centimetre which is mot enough to move the cockspur handle to open the window.

Therefore I would like to remove the whole lock from the window. Any advice greatfully received. Thank you

Manda
December 2015
Why not contact Chubb directly?

http://www.mul-t-lock.com/en-GB/site/mul-t-lock/customer_service/

XXX
December 2015

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