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Mend Ideal Standard Dual Flush Cistern Concealed

I can't access the concealed cistern of my toilet?

I have an ideal standard toilet. It won't stop flushing. It is dual flush with separate buttons. I can take off both buttons, but then can't get the plate off. It looks like I need to turn the White plastic casing, but it seems like it is wedged in. Any ideas?

Richard
December 2014

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