zanussi jetsystem iz 12?

half way through a wash my machine fused, it was filled with water but would not wash, it is makeing a clicking noise as if the door is not locked, all the other buttons work but machine will not go, i have had the back off it and tried to re-program it but it just keeps makeing a clicking sound i know it has something to do with the door but what? the door will open only when the machine is unplugged.