ok if you want to replace the pump motor you have to get access from the front. There are 2 types of front panel different methods to remove, early type has 3 hex bolts in door way visible when you open the door, later type has 1 torx head bolt in door way at 6 o'clock position,which one do you have? Also genuine pump from Miele is about £100 but there are pattern spares available much cheaper if you wish. Cheers
Kenjo
January 2014