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Mend Bosch KGU31125GB Noticed Freezer Cold

I have Bosch KGU31125GB Exxcel?

Recently I have noticed that Freezer compartment which holds four storage drawers doesn't get that cold as it used to. i.e ice cream looks soft and runny. Any food with gravy in it looks not that cold looks runny too when you take it out next day to eat it. All other items in the plastic containers looks all wet. May I know what is wrong ?

Arun
March 2013
BoschBosch KGU31125GBKitchen Appliances, FreezersNoticed Freezer Cold

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Bosch KGU31125GB Freezer Not Cold - Help