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Mend Schott Ceran Cooker Electric Heating

Hi can anyone help? Hob not working!?

We have plugged our new Schott Ceran hob in this morning and cannot get it to work at all. When we touch the heater selection key, with a pan on, and set the heat level it changes from the number to another symbol which looks like a U with a line under it, this is the same for all four zones, anyone any ideas?

pbs
February 2013

Schott Ceran Kitchen Appliances, Electric Cookers Cooker Electric Heating

Is it an induction hob? If so check the saucepans you are using are ferrous steel if a magnet sticks to them they are ok, also induction hob wont work if tried with no pans on. Cheers

Kenjo
February 2013

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Schott Ceran Hob Not Working - Help!