did you wind the spring up to draw the cord back in? if you did then might want to check for a broken spring. sometimes it might have been wound the wrong way and damaged the spring. check these out and you will find the solution.
Robert
January 2013
Automatic Answer
We may have found other answers which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix chainsaws.