This is part of the standard reply from Corby, it may help:
I need a part that is not listed on your website:
The only spares we can supply are available online; regrettably if the part you require is not listed we cannot supply it. Our current range is available for purchase online at www.corbyofwindsor.com selecting your country or region and then clicking "Corby at home"
The Power light never goes out:
This is usual, whenever the press is powered the light will be lit, the only way to deactivate this feature is to switch off or unplug from the mains.
I need replacement feet/hanger bracket:
All presses with the "A &B" lip on plastic feet are able to have replacement feet fitted (older wooden models no longer have spares available) - the plastic feet are supplied in a kit with the hanger, this is because they are manufactured in the same material and deteriorate at roughly the same rate. We have found that when a foot goes the remaining plastic parts follow and so we supply a full replacement kit. This is available for purchase online at www.corbyofwindsor.com selecting your country or region and then clicking "Corby at home"
My unit no longer heats up:
The heater unit is the most likely cause of this problem, these cannot be replaced as the press is a sealed unit, if you are within warranty please see below, otherwise our latest range of presses are available at www.corbyofwindsor.com selecting your country or region and then choosing "Corby at home..."
Jan
February 2013