Beko WM6123W - Flashing pause button and wash button?

Beko WM6123W washing machine. While I was away for a few days, my washing machine was used by someone else. They have a problem where, the fabric conditioner is not been used, the pause button and another button are flashing. I believe they tried pressing all the buttons. I have switched the machine off from the wallsocket for 6 hours hopeing this would clear the programme, but it hasnt.