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fix zanussi 1421w washer?

our washer is not draining/rinsing. we havedrained it, flushed out pipes, cleared the drains & filter & dispenser drawer. rinse & drain cycles not working either? can anyone help please? thanks

sharon
May 2012
remove the filter.find the pump impeller and check if it rotates and hasn't got something jammed in it

CK
May 2012
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